MBA Human Resource Management — practice questions
120 free MCQs with worked solutions. Tap any question for the answer + explanation, or practice them all in the app.
Practice MBA Human Resource Management in the app →In the simplest terms, staffing means:In a new enterprise, the staffing function follows:A firm avoids overmanning and idle staff. This benefit of staffing is:As a firm grows, a separate department of people specialists is formed, called the:Assessing how many and what type of people are needed for the work is:Searching for prospective employees and stimulating them to apply is:Shifting an employee from one department to another without a big change in status is a:Shifting an employee to a higher position with more pay and responsibility is a:Relying only on internal recruitment risks stopping the infusion of new blood, a danger called:Casual workers hired on the spot at the factory gate for daily wages are recruited by:Colleges and management institutes as a hiring source are known as:Government-run offices that link job seekers with employers are:Which is a limitation of external sources of recruitment?Identifying and choosing the best person from among prospective candidates is:The first step in the selection process is:A test that measures a person's capacity to learn new skills is an:A test that measures the skills a candidate already possesses is a:Tests that probe emotions, reactions and value system are:A formal, in-depth conversation to judge an applicant's suitability is the:The step that comes after the selection decision but before the job offer is the:Introducing a new employee to colleagues and to the rules of the firm is:Evaluating an employee's current performance against predetermined standards is:Directing refers to instructing, guiding, counselling, motivating and:While other functions prepare the setting, the function that actually starts action is:Directing is first initiated at the top and moves down the hierarchy, so it:The four elements of directing are supervision, motivation, communication and:Overseeing what subordinates do and instructing them to use resources well is:A supervisor who conveys management ideas to workers and workers' problems to management acts as a:An inner state that energises and directs behaviour towards goals is a:The technique a manager uses to motivate people, such as pay, bonus or praise, is a:Rewards such as a pay rise or promotion are examples of:Because individuals differ in expectations and reactions, motivation is described as a:Cutting employee turnover, and so saving recruitment and training costs, is a benefit of:Abraham Maslow outlined his theory of motivation in a classic paper published in:How many levels are there in Maslow's need hierarchy?Hunger, thirst, shelter and sleep belong to which level of Maslow's hierarchy?Job security, stability of income and pension plans satisfy which needs?Self-respect, autonomy, status and recognition are which needs?The drive to become what one is capable of becoming is:According to Maslow's assumptions, a satisfied need:A payment offered over and above wages or salary is a:Offering employees company shares at a price below the market price is:Provident fund, pension and gratuity are examples of:Car allowance, housing and medical aid offered over and above salary are:Something that prompts a person to release energy in a certain direction is called:The gap between what is and what is required is a:The mechanical engineer called the father of scientific management was:Workers at one plant produced more simply because they felt singled out for attention. This is the:The professor invited to study the workers at the Hawthorne plant was:The theorist who proposed a hierarchy of five human needs was:At the base of that hierarchy sit which needs?The level immediately above the base of that hierarchy is:The need at the very top of that hierarchy is:A manager who assumes people dislike work and must be directed closely follows:A manager who assumes people will seek responsibility and can be trusted follows:The approach combining United States and Japanese business practices is called:The researcher who asked what people really want from their work experience was:Intrinsic job elements that lead to worker satisfaction are called:Extrinsic elements of the work environment that cannot themselves motivate are:Herzberg concluded that good working conditions keep people at a job but:A theory holding that satisfaction depends on how fairly workers feel treated against coworkers is:A theory saying action depends on belief that it brings an outcome the person values is:A theory holding that intending to work toward a goal is itself a main source of motivation is:A theory saying people act because they know certain consequences follow is:Increasing the number and variety of tasks a person performs is:Increasing an employee's autonomy, responsibility and decision-making authority is:Hiring, developing, motivating and evaluating employees to reach the firm's goals is:Creating a strategy for meeting current and future staffing needs is:A study of the tasks required to do a particular job well is a:The document listing the tasks and responsibilities of a job is the:The list of skills, knowledge and abilities a person must have to fill a job is the:The attempt to find and attract qualified applicants in the outside labour market is:Deciding which people in the applicant pool have the right qualifications is:An in-depth discussion of an applicant's work experience, skills and education is a:A one or two day event at a convention centre bringing seekers and firms together is a:A presentation to get a new employee ready to perform the job is:On-the-job training that combines specific job instruction with classroom instruction is an:A senior manager guiding a junior with job and career information is doing:Reassigning workers to several different jobs over time so they learn each is:A scaled-down mock-up of equipment or a work environment used in training is a:Computer-assisted training away from the job itself is called:Comparing actual performance with expected performance to judge an employee's contribution is a:Additional pay given for attaining a specific goal is:An organisation that represents workers in dealing with management is a:The branch of a national union covering a specific plant or area is the:An elected union official who represents members to management is a:Negotiating a labour agreement between the union and management is:A dispute is handed to a third party whose decision is final and binding. This is:A group with a shared purpose, matching skills and joint accountability is best described as a:Which is one of the defining marks of a team?Members bringing different but matching abilities to a team is called having:The advice to select team members for their skill and skill potential rather than their:Setting demanding performance standards and direction at the start is described as:Which stage of team development is described as the polite stage?The stage where members vie for leadership and test group processes is called:After that difficult stage, the team begins to settle in the stage called:A team that is fully self-directed and getting results has reached the stage called:The four stages of team development, in order, are:A manager balancing support with confrontation among members is managing:Balancing managerial authority with the team's own discretion is one of the manager's:The three points in the relationship triangle a manager must balance are the manager, the individual and the:Managing the space between a team and outside forces is called managing the team's:Teams made up of members from different backgrounds tend to:Diverse teams are better at decision-making partly because they tend to focus more on:Research links greater management diversity to higher:For gender diversity to lift innovation, the study found it must go beyond:A difficulty multicultural teams face when members speak different first languages is:Cultures differing in how bluntly people speak creates the challenge of:Team members from cultures that treat rank very differently create the challenge of:The ability to work well across cultural differences is called:The more two groups must work together to finish a job, the greater their:In the accepted model, conflict begins when a party feels:At the second stage, parties try to understand the problem and what they want. This stage is:The third stage of that model, where parties act out their chosen mode, is:Conflict that harms the organisation and must be dealt with is described as:Managers dealing with harmful conflict can act to prevent it or to:Where harmful conflict already exists, managers may try to change employee attitudes or their:The choice of a conflict resolution mode depends greatly on the situation and the party's:Bargaining in which one side's gain is directly the other's loss is called:A buyer paying less for a house while the seller receives less illustrates: