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Because individuals differ in expectations and reactions, motivation is described as a:
ASimple routine
BFixed formula
CLegal duty
DComplex process
Answer & Solution
Correct answer: D. Complex process
1. No single motivator works on everyone.
2. People are heterogeneous.
3. So motivation is a complex process.
_Source: NCERT Class 12 Business Studies Part I, Chapter 7, Directing._
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