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Where harmful conflict already exists, managers may try to change employee attitudes or their:
ABehaviours
BBenefits
CBranches
DBudgets
Answer & Solution
Correct answer: A. Behaviours
1. Two general approaches are open.
2. One works on how people feel.
3. The other works on what they do.
_Source: OpenStax Organizational Behavior, Chapter 14, Conflict and Negotiations._
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