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MBA HR Business Communication — practice questions

Explore 29 free Business Communication questions in MBA HR Human Resource Management. Open each question or exercise to read its content, reference answers and available explanation.

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Business Communication questions and exercises with answers

Showing questions 1–29 of 29.

The more two groups must work together to finish a job, the greater their:Read the answer and worked solution →In the accepted model, conflict begins when a party feels:Read the answer and worked solution →At the second stage, parties try to understand the problem and what they want. This stage is:Read the answer and worked solution →Conflict that harms the organisation and must be dealt with is described as:Read the answer and worked solution →Managers dealing with harmful conflict can act to prevent it or to:Read the answer and worked solution →Where harmful conflict already exists, managers may try to change employee attitudes or their:Read the answer and worked solution →The choice of a conflict resolution mode depends greatly on the situation and the party's:Read the answer and worked solution →Bargaining in which one side's gain is directly the other's loss is called:Read the answer and worked solution →A buyer paying less for a house while the seller receives less illustrates:Read the answer and worked solution →Bargaining where the amount of resources to be divided can grow is called:Read the answer and worked solution →Under distributive bargaining, the payoff structure is described as:Read the answer and worked solution →Negotiations are described as having how many stages?Read the answer and worked solution →In the first negotiation stage, participants focus on:Read the answer and worked solution →The second stage of negotiation involves the exchange of:Read the answer and worked solution →The third stage of negotiation involves efforts to:Read the answer and worked solution →The final stage of any negotiation is the:Read the answer and worked solution →The method from Getting to Yes that seeks an objective standard is called:Read the answer and worked solution →A manager who gives in fully to the other side's concerns is using which mode?Read the answer and worked solution →A manager who pursues her own concerns at the other party's expense is:Read the answer and worked solution →A resolution where both sides give up something to meet in the middle is:Read the answer and worked solution →A mode that seeks a solution fully satisfying both sides' concerns is:Read the answer and worked solution →Catch the resolution modesRead the answer and worked solution →Pop the negotiation stagesRead the answer and worked solution →Run the conflict gatesRead the answer and worked solution →Slice the conflict wordsRead the answer and worked solution →Win lose or win winRead the answer and worked solution →Sort the negotiation stagesRead the answer and worked solution →Type the numberRead the answer and worked solution →Conflict bingoRead the answer and worked solution →

Worked practice questions

The more two groups must work together to finish a job, the greater their:

  1. Task interdependence
  2. Task independence
  3. Task intervention
  4. Task interruption
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Correct answer: A. Task interdependence

1. Their work is tied together. 2. That raises the chance of friction. 3. It is task interdependence. _Source: OpenStax Organizational Behavior, Chapter 14, Conflict and Negotiations._

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In the accepted model, conflict begins when a party feels:

  1. Fabrication
  2. Frustration
  3. Fascination
  4. Formation
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Correct answer: B. Frustration

1. Important goals are being blocked. 2. Many things can cause it. 3. The first stage is frustration. _Source: OpenStax Organizational Behavior, Chapter 14, Conflict and Negotiations._

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At the second stage, parties try to understand the problem and what they want. This stage is:

  1. Conceptualisation
  2. Compensationism
  3. Confirmationism
  4. Consolidationism
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Correct answer: A. Conceptualisation

1. Nothing has been acted on yet. 2. Each side works out its position. 3. It is conceptualisation. _Source: OpenStax Organizational Behavior, Chapter 14, Conflict and Negotiations._

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More Human Resource Management topics

Human Resource ManagementOrganisational BehaviourManagement BasicsBusiness StudiesRecruitment and Labour RelationsRecruitment and SelectionStaffingConflict and Negotiation