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IBPS RRB Office Assistant Financial Regulators — practice questions

Explore 36 free Financial Regulators questions in IBPS RRB Office Assistant Banking Awareness. Open each question or exercise to read its content, reference answers and available explanation.

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Financial Regulators questions and exercises with answers

Showing questions 1–30 of 36.

Which of these is a regulated entity under the ombudsman framework?Read the answer and worked solution →An Internal Ombudsman must hold a rank equivalent to:Read the answer and worked solution →The minimum experience required of an Internal Ombudsman is:Read the answer and worked solution →A Deputy Internal Ombudsman must hold a rank equivalent to:Read the answer and worked solution →The minimum experience required of a deputy is:Read the answer and worked solution →Can a bank appoint its own former employee as Internal Ombudsman?Read the answer and worked solution →An Internal Ombudsman must not be over what age at the end of tenure?Read the answer and worked solution →How many Internal Ombudsmen must every bank appoint?Read the answer and worked solution →May a deputy serve in more than one regulated entity at once?Read the answer and worked solution →The appointment of an Internal Ombudsman is:Read the answer and worked solution →The tenure of an Internal Ombudsman is a fixed term of at least:Read the answer and worked solution →The total tenure of an Internal Ombudsman cannot exceed:Read the answer and worked solution →Fresh appointment must begin how far ahead of a tenure expiring?Read the answer and worked solution →A sudden vacancy must be reported to the Reserve Bank within:Read the answer and worked solution →If both the ombudsman and deputy are absent, a stand-in may serve for:Read the answer and worked solution →Emoluments of the ombudsman, once fixed, must not be changed:Read the answer and worked solution →Functionally the Internal Ombudsman reports to the:Read the answer and worked solution →The office of the Internal Ombudsman should preferably sit at the:Read the answer and worked solution →Internal audit of the ombudsman framework is carried out:Read the answer and worked solution →The internal audit must NOT assess the ombudsman's:Read the answer and worked solution →Complaints reach the Internal Ombudsman only after they are:Read the answer and worked solution →Which complaint is outside the ombudsman's purview?Read the answer and worked solution →A final decision must reach the complainant within:Read the answer and worked solution →In every case the ombudsman must record a:Read the answer and worked solution →If a complaint is still rejected, the bank must point the customer to the:Read the answer and worked solution →Contact details of the Internal Ombudsman are:Read the answer and worked solution →Which department of the Reserve Bank reviews unaccepted decisions?Read the answer and worked solution →An appointment must be reported to the Reserve Bank within:Read the answer and worked solution →Match each rule to its numberRead the answer and worked solution →True or false about the ombudsmanRead the answer and worked solution →

Worked practice questions

Which of these is a regulated entity under the ombudsman framework?

  1. A payments bank
  2. A payment gateway
  3. A pension trustee
  4. A private trustee
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Correct answer: A. A payments bank

1. The list covers commercial, payments and small finance banks. 2. It also covers finance companies and credit information companies. 3. A payments bank is on the list. _Source: Reserve Bank of India (Commercial Banks - Internal Ombudsman) Directions, 2026_

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An Internal Ombudsman must hold a rank equivalent to:

  1. General Supervisor
  2. General Manager
  3. General Secretary
  4. General Treasurer
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Correct answer: B. General Manager

1. The person may be a retired or serving officer. 2. The rank is set against a bank or regulatory body. 3. It is equivalent to General Manager. _Source: Reserve Bank of India (Commercial Banks - Internal Ombudsman) Directions, 2026_

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The minimum experience required of an Internal Ombudsman is:

  1. Eleven years
  2. Twelve years
  3. Seven years
  4. Eight years
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Correct answer: C. Seven years

1. Experience may be in banking, regulation or supervision. 2. Payment systems and consumer protection also count. 3. The minimum is seven years. _Source: Reserve Bank of India (Commercial Banks - Internal Ombudsman) Directions, 2026_

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