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Functionally the Internal Ombudsman reports to the:

ABoard committee
BBranch committee
CBudget committee
DBidding committee
Answer & Solution
Correct answer: A. Board committee
1. Administratively the report goes to a competent authority. 2. Functionally it goes higher. 3. It goes to the Customer Service Committee of the Board. _Source: Reserve Bank of India (Commercial Banks - Internal Ombudsman) Directions, 2026_
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