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Functionally the Internal Ombudsman reports to the:
ABoard committee
BBranch committee
CBudget committee
DBidding committee
Answer & Solution
Correct answer: A. Board committee
1. Administratively the report goes to a competent authority.
2. Functionally it goes higher.
3. It goes to the Customer Service Committee of the Board.
_Source: Reserve Bank of India (Commercial Banks - Internal Ombudsman) Directions, 2026_
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