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Contact details of the Internal Ombudsman are:
ANot made personal
BNot made public
CNot made printed
DNot made permanent
Answer & Solution
Correct answer: B. Not made public
1. The office does not deal with customers directly.
2. Publishing contacts would invite direct complaints.
3. So the details are not put in the public domain.
_Source: Reserve Bank of India (Commercial Banks - Internal Ombudsman) Directions, 2026_
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