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Which complaint is outside the ombudsman's purview?
AStatement error dispute
BStaff pay dispute
CStale cheque dispute
DStanding order dispute
Answer & Solution
Correct answer: B. Staff pay dispute
1. Internal administration is excluded.
2. So is anything about human resources.
3. Pay and emoluments of staff are outside the purview.
_Source: Reserve Bank of India (Commercial Banks - Internal Ombudsman) Directions, 2026_
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