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Research says reliability matters to customers how many times more than flashy uniforms?

AEight
BSixty
CThree
DSeven
Answer & Solution
Correct answer: C. Three
1. Appearance is worth something. 2. Getting it right is worth much more. 3. It is three times more important. _Source: OpenStax Principles of Marketing, Chapter 11, Services: The Intangible Product._
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