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Pop the RATER dimensions

Exercise and reference answers

Other terms
  1. Trellis
  2. Lantern
  3. Ribbon
  4. Sandal
Matching terms
  1. Reliability
  2. Assurance
  3. Empathy
Instructions
Pop the dimensions customers judge service by.

Explanation

_Source: OpenStax Principles of Marketing, Chapter 11, Services: The Intangible Product._
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