Type the number

Exercise and reference answers

Questions

1. Answer

   67

   Question

   Percent of US GDP from service industries

2. Answer

   5

   Question

   Dimensions of service quality in RATER

3. Answer

   3

   Question

   Times reliability beats flashy uniforms

4. Answer

   1985

   Question

   Year the Gap Model was first proposed

5. Answer

   2

   Question

   Broad classes of service, people and equipment

6. Answer

   0

   Question

   Airline seats you can store for tomorrow

Instructions

Type the number only.

Explanation