A launderette running on washing machines is an example of a service that is:
AEvidence based
BEquipment based
CEnvelope based
DEstimate based
Answer & Solution
Correct answer: B. Equipment based
1. Machinery performs most of the task.
2. Staff mainly tend the machines.
3. So it is equipment based.
_Source: OpenStax Principles of Marketing, Chapter 11, Services: The Intangible Product._
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