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What does the organizational grapevine achieve that the formal system does not?
AIt guarantees that every message is fully accurate
BIt reaches places the formal system does not reach
CIt replaces the need for management briefings
DIt records every message for later verification
Answer & Solution
Correct answer: B. It reaches places the formal system does not reach
1. The grapevine helps employees be more aware of what is happening in their workplace.
2. It transmits information quickly and conveys it to places that the formal system does not reach.
3. Accuracy is not guaranteed, since the grapevine is described as not wholly accurate though a reliable indicator that something is going on.
4. Managers are advised to pay attention to it rather than to stop briefing employees.
5. Informal channels leave no record, so verification is not one of their strengths.
6. Reach, not accuracy or record keeping, is the grapevine advantage.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 7 "Designing Organizational Structures", section 7.7 Functions of the Informal Organization_
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