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How should feedback be given inside a high-performing team?
AOnly through the leader, never between members
BIn writing at the end of the project, not before
COnly when a member asks for it in a meeting
DBy critiquing the idea rather than the person
Answer & Solution
Correct answer: D. By critiquing the idea rather than the person
1. High-performing teams need good communication, which includes giving appropriate feedback.
2. Feedback should seek to correct misunderstandings rather than to score points.
3. It should also be detached, so members critique ideas rather than criticize the person who suggests them.
4. Nothing degrades the effectiveness of a team like personal attacks.
5. Routing all feedback through the leader would cut the direct communication that the team depends on.
6. Delaying feedback to the end of a project or waiting to be asked leaves misunderstandings uncorrected.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 7 "Designing Organizational Structures", section 7.3 Building High-Performance Teams_
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