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How is the performance of a work group evaluated?
ABy comparing it against a rival group in the firm
BBy the judgment of the supervisor alone
CBy adding up the individual member contributions
DBy the synergy the group produces beyond the sum
Answer & Solution
Correct answer: C. By adding up the individual member contributions
1. A work group helps members perform their own duties better.
2. Its performance can be evaluated by adding up the contributions of the individual group members.
3. Synergy, where the whole exceeds the sum of the parts, is what a work team creates rather than a work group.
4. Rival comparison and supervisor judgment are not the stated basis of evaluation.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 7 "Designing Organizational Structures", section 7.3 Work Groups versus Work Teams_
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