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How many direct supervisors does an employee have in a matrix structure?
ANone, because project teams are self-managing
BTwo, the functional manager and project manager
COne, the manager of the functional department
DThree, one for pay, one for work, one for growth
Answer & Solution
Correct answer: B. Two, the functional manager and project manager
1. A matrix lays a project structure across the existing functional structure.
2. Each employee therefore has two direct supervisors, the line manager from the functional area and the project manager.
3. This is what the dual chain of command means.
4. Self-managing teams have no formal supervision at all, which is a different arrangement entirely.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 7 "Designing Organizational Structures", section 7.2 Contemporary Structures_
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