alleryStart learning →Which criticism is made of Herzberg's work when it is used to explain motivation?
AHis studies actually examined job satisfaction
BHis sample was drawn from a single small firm
CHis factors were never grouped into two sets
DHis results were never published for review
Answer & Solution
Correct answer: A. His studies actually examined job satisfaction
1. Herzberg's findings have been widely used to explain employee motivation.
2. His studies in fact focused on job satisfaction, which is a different though related concept from motivation.
3. Other criticisms concern the unreliability of his methodology and the fact that the work ignores situational variables.
4. A further criticism attacks the assumed relationship between satisfaction and productivity.
5. The two-way grouping into motivators and hygiene factors is the core of the theory, so it cannot be an objection to it.
6. His recommendations were read and implemented widely, so a claim that nothing was published is plainly wrong.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 9 "Motivating Employees", section 9.5 Herzberg's Motivator-Hygiene Theory_
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