Shifting workers from one job to another, also called cross-training, is known as what?

1. Job rotation, also called cross-training, is the shifting of workers from one job to another. 2. It may be done to broaden an employee's skill base or because a job has stopped being interesting or challenging. 3. The organization gains flexibility, since employees can cover for absent workers or changes in production. 4. Its drawbacks are higher training costs and lower productivity while employees get up to speed in new task areas. _Source: OpenStax Introduction to Business (CC BY 4.0), Ch 9 "Motivating Employees", section 9.7 From Motivation Theory to Application_