Which of these does Herzberg classify as a motivating factor?
ACompany policy
BRecognition
CSupervision
DJob security
Answer & Solution
Correct answer: B. Recognition
1. The motivating factors are achievement, recognition, the work itself, responsibility, advancement, and growth.
2. Recognition appears on that list, so it is a motivating factor.
3. Company policy is a hygiene factor, because it belongs to the surrounding work environment rather than to the work itself.
4. Supervision is also a hygiene factor.
5. Job security is a hygiene factor as well, and it is the trap here because security feels valuable to an employee.
6. The dividing line is whether the element is intrinsic to the work or extrinsic to it.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 9 "Motivating Employees", section 9.5 Herzberg's Motivator-Hygiene Theory_
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