alleryStart learning →Which of these does Herzberg classify as a hygiene factor?
ASalary and benefits
BA sense of achievement
CChances of advancement
DPersonal responsibility
Answer & Solution
Correct answer: A. Salary and benefits
1. Herzberg split job factors into two lists that do not overlap.
2. The hygiene list holds company policy, supervision, working conditions, interpersonal relationships at work, salary and benefits, and job security.
3. Salary and benefits therefore sit on the hygiene side, and they can result in job dissatisfaction if not well managed.
4. Achievement is on the motivating list, so it cannot be the answer.
5. Advancement and responsibility are also motivating factors.
6. Pay is the classic trap here, because it feels like a reward yet Herzberg treats it as a factor that prevents dissatisfaction rather than one that motivates.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 9 "Motivating Employees", section 9.5 Herzberg's Motivator-Hygiene Theory_
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