alleryStart learning →In Herzberg's theory, hygiene factors are which kind of job element?
AIntrinsic elements that lead to satisfaction
BElements that always raise employee output
CElements found only in unionised workplaces
DExtrinsic elements of the work environment
Answer & Solution
Correct answer: D. Extrinsic elements of the work environment
1. Hygiene factors, also called dissatisfiers, are extrinsic elements of the work environment.
2. They include company policy, relationships with supervisors, working conditions, relationships with peers and subordinates, salary and benefits, and job security.
3. Intrinsic elements that lead to satisfaction are the motivating factors, so that option belongs to the other list.
4. Hygiene factors cannot serve as a source of motivation, so the claim that they always raise output is wrong.
5. Nothing in the theory restricts these factors to any particular kind of workplace.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 9 "Motivating Employees", section 9.5 Herzberg's Motivator-Hygiene Theory_
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