alleryStart learning →In Herzberg's theory, motivating factors are which kind of job element?
AExtrinsic elements of the work environment
BElements fixed by law rather than by a firm
CIntrinsic job elements that lead to satisfaction
DElements that only prevent dissatisfaction
Answer & Solution
Correct answer: C. Intrinsic job elements that lead to satisfaction
1. Herzberg surveyed employees to find which work elements made them feel exceptionally good or bad about their jobs.
2. Motivating factors, also called satisfiers, are primarily intrinsic job elements that lead to satisfaction.
3. They include achievement, recognition, the work itself, responsibility, advancement, and growth.
4. Extrinsic elements of the work environment are the hygiene factors, so that option names the other half of the theory.
5. Preventing dissatisfaction is what hygiene factors do, which is again the opposite side.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 9 "Motivating Employees", section 9.5 Herzberg's Motivator-Hygiene Theory_
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