alleryStart learning →Which era of management began in the 1930s and focused on how human behavior affects organizational performance?
AThe classical era
BThe human relations era
CThe scientific era
DThe contemporary era
Answer & Solution
Correct answer: B. The human relations era
1. The classical era of management came first and ran to the mid-1930s.
2. It was followed by the human relations era, which began in the 1930s.
3. That era focused primarily on how human behavior and relations affect organizational performance.
4. It was ushered in by the Hawthorne studies, which changed how many managers thought about motivation and job productivity.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 9 "Motivating Employees", section 9.2 The Hawthorne Studies_
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