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Fill the gaps in the ombudsman rules

Exercise and reference answers

Missing parts
  1. Answer
    General Manager
    Choices
    1. General Manager
    2. Branch Manager
    3. Chief Manager
  2. Answer
    three
    Choices
    1. three
    2. four
    3. five
  3. Answer
    five
    Choices
    1. five
    2. seven
    3. nine
  4. Answer
    30
    Choices
    1. 30
    2. 60
    3. 90
Complete the statement
The ombudsman ranks with a {0}. The fixed term is at least {1} years and never more than {2}. A final decision reaches the customer in {3} days.
Instructions
Tap a word to drop it into the empty slot.

Explanation

_Source: Reserve Bank of India (Commercial Banks - Internal Ombudsman) Directions, 2026_
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