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Is it inside the ombudsman's purview?

Exercise and reference answers

Left
Inside
Items
  1. Item
    Rejected complaint
    Answer
    Inside
  2. Item
    Part resolved case
    Answer
    Inside
  3. Item
    Service deficiency
    Answer
    Inside
  4. Item
    Staff pay dispute
    Answer
    Outside
  5. Item
    HR grievance
    Answer
    Outside
  6. Item
    Case in court
    Answer
    Outside
  7. Item
    Direct complaint
    Answer
    Outside
  8. Item
    Bank suggestion
    Answer
    Outside
Right
Outside
Instructions
Swipe left for Inside, right for Outside.

Explanation

_Source: Reserve Bank of India (Commercial Banks - Internal Ombudsman) Directions, 2026_
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