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Which routine HR tasks are now commonly handled by technology?
APayroll processing, applicant screening, benefits enrollment
BCollective bargaining, arbitration, and grievance hearings
CPlant location, facility layout, and equipment purchase
DStrike planning, picketing rosters, and boycott notices
Answer & Solution
Correct answer: A. Payroll processing, applicant screening, benefits enrollment
1. Technology has taken over the relatively routine parts of HR work.
2. Those parts are payroll processing, the initial screening of applicants, and benefits enrollments.
3. Large firms buy specialized software to perform the information-processing side of these tasks.
4. Bargaining and grievance hearings turn on judgement and negotiation, so they are not routine information processing.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 8 "Managing Human Resources and Labor Relations", section Outsourcing HR and Technology_
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