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A set of unique features that the target market sees as superior to the competition is known as what?
AA competitive advantage held by the firm
BA protected class within the workforce
CA management rights clause in a contract
DA realistic job preview for applicants
Answer & Solution
Correct answer: A. A competitive advantage held by the firm
1. A competitive advantage is a set of unique features of a company and of its product or service.
2. What makes those features an advantage is that the target market perceives them as superior to the competition.
3. It is the factor that causes customers to buy from one firm rather than its rivals, and human resource practices can be one source of it.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 8 "Managing Human Resources and Labor Relations", section Employee Diversity and Competitive Advantage_
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