BBA HR Managing Human Resources and Labor Relations — practice questions
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Practice BBA HR Managing Human Resources and Labor Relations in the app →Which set of activities defines human resource management?Which activity comes first in the sequence of the human resource management process?A study of the tasks required to do a job well is known as what?Which document lists the tasks and responsibilities that a job involves?The skills, knowledge, and abilities a person must have to fill a job are set out in which document?Estimating how many people already employed by an organization will be available to fill jobs at a future timeComparing the human resource demand forecast with the internal supply forecast lets a firm determine what?Reviewing the performance of current managers to identify who can fill vacancies and be promoted is known as wWhat term describes a person who prefers temporary employment rather than permanent, continuous work?Why is the human resource management process described as sequential?Advancing technology places great importance on which group of employees?An increasingly diversified and multicultural workforce places increased emphasis on what?Why has balancing work, life, and family priorities become more difficult for today's workforce?On what is successful human resource management based?A firm looking to fill a vacancy draws applicants from which two pools?What are the two most common results of internal recruiting?Which record makes recruiting from a firm's internal labor market easier?Attracting qualified people in order to form an applicant pool is known as what?A one- or two-day event at which applicants are briefed about openings, given tours, and encouraged to apply iWhy do large firms use software to scan and track applicant materials?Presenting an accurate and positive image of the firm to those being recruited is called what?What does a realistic job preview give a job candidate?A firm has a vacancy that none of its current employees can fill. Which pool must it turn to, and what is thatDetermining which people in the applicant pool have the qualifications needed to succeed on the job is called Why is the employee selection process described as a successive hurdles approach?Which step opens the employee selection process?Pre-employment tests can assess an applicant's motivation potential. Which set of factors makes up motivation Which tool is most widely used in making hiring decisions?A selection interview is designed to determine which two qualities in an applicant?When employers research an applicant's background after the selection interview, what do they typically examinWho nearly always makes the final decision to hire an applicant?A job offer may be made contingent on which outcome?In the selection process, which step immediately follows the selection interview?In which two industries is drug testing of job applicants described as common?Learning situations in which an employee acquires additional knowledge or skills to increase job performance aWhich outcomes do training objectives typically specify?New-employee training usually begins with which activity?A formal orientation program, often a half-day classroom session, covers which content?The second briefing a new employee receives, given by the supervisor, covers which content?Guidance given to new employees by experienced ones is called what?Reassigning workers to several different jobs over time is known as what?Which form of training combines specific on-the-job instruction with classroom instruction and may last as lonIn mentoring, who provides job- and career-related information to whom?Which two advantages have made mentoring increasingly popular with firms?Technology now allows a mentoring relationship to work across which barrier?What distinguishes off-the-job training from on-the-job training?Which training method is online, self-paced, and highly structured, presenting concepts and problems in a moduWhat is the main advantage of training on a simulation such as a mock aircraft cockpit?What is the purpose of a development program, as opposed to basic training?A comparison of actual performance with expected performance is known as what?Performance appraisal results are used to make decisions about which matters?Which action opens the performance planning and appraisal process?When evaluating an employee's work, a supervisor looks at output quality and quantity plus which further charaWhat does a performance improvement plan set out for an employee whose work is unsatisfactory?Why are managers now encouraged to give continuous real-time feedback rather than one annual review?Which sources supply the information used in a performance appraisal?On a behavior-based rating scale for appraisal where 9 is the highest score, what does a rating of 1 signify?How does a behavior-oriented performance review differ from a task-oriented one?Evaluating specific behaviors rather than only task completion creates what for employees?What is the difference between direct pay and indirect pay?An hourly rate of pay or a monthly salary received regardless of output level is known as what?Additional pay given for attaining a specific goal is called what?A salesperson receives a base salary of $1,000 per month, then 3 percent on the first $50,000 of product sold,Using the same schedule of a $1,000 base plus 3 percent on the first $50,000, 4 percent on the next $30,000, aUnder an accelerated commission schedule, what happens as a salesperson's sales rise?For what achievements are employees typically paid bonuses?How often is an employee profit share usually paid, and on what basis?What is an important design question when a firm sets up a bonus or profit-share plan?Within a single firm, what determines the wage, salary, and benefit level attached to a job?Why must a firm watch the salaries paid by its competitors?What is the likely result when a company pays below-market wages?Which set of factors determines the overall level of a firm's compensation?Which benefit pays employees for work time lost through employment-related injuries?What does unemployment compensation provide?Why do some firms let employees mix and match the benefit items they receive?Why have employee benefits become increasingly important to workers?An organization that represents workers in dealing with management over wages, hours, and working conditions iThe labor relations process runs through which three phases, in order?Negotiating a labor agreement that sets compensation and working arrangements acceptable to both sides is callWhat does the third phase of the labor relations process mainly involve?The basic structure of the modern labor movement consists of which three parts?Which body represents workers at a specific plant or over a specific geographic area?What are the three main functions of a local union?How often does collective bargaining typically take place at the local level?Which union official represents union members to management when workers have complaints?A collection of unions banded together to further organizing, public relations, and political purposes is knowWhich matters does a local union settle for itself, in conformance with its national union rules?From where can an organizing campaign at a nonunion employer start?What do signed authorization cards demonstrate?During a card-signing campaign, what may an employer lawfully do and what may it not do?Which group makes up the bargaining unit in a union certification election?Which employees may not vote in a union certification election?A union has represented a workforce for several years and the members have grown dissatisfied with it. Which rBefore a negotiated labor agreement becomes binding, who must approve it?Which issues does a labor agreement typically cover?How is most of the detailed bargaining over a labor agreement carried out?Under which union security arrangement may a firm hire nonunion workers who must then join the union?In an agency shop, what must a worker who does not join the union still do?Once a union is the bargaining agent for a unit, whom must it represent fairly?In an open shop, what is the position of an employee at a unionized company?Three union security arrangements differ in what they demand of a worker. Which pairing is correct?What does a management rights clause in a labor agreement do?A labor agreement with a management rights clause says nothing about promotion criteria. What follows?Besides inserting a management rights clause, how else can management protect its authority in a labor agreemeA contract raises hourly pay only when the cost of living rises above 4 percent in a year. In a year when liviIn industries such as steel and auto manufacturing, benefits account for what share of the total cost of compeWhich items may be included among the benefits a union bargains for?What does job security mean in a labor agreement, and what does it rest on above all?In a labor contract, seniority refers to what?How do unions usually want seniority to be applied?A formal complaint that management has violated part of the labor contract is called what?How does a typical grievance procedure begin?If a grievance is not resolved at step three of the procedure, what may either party request?What is the standing of an arbitrator's decision in a labor dispute?What is the document called in which an arbitrator presents a decision?An employee is given a one-day suspension for repeated lateness and the case reaches arbitration. On which groAt what point does a union become free to strike or apply other economic pressure?Which union tactic strikes one critical plant that supplies parts to many other plants?In a boycott, what do employees try to do?What do employees do when they picket?