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What is the document called in which an arbitrator presents a decision?
AThe grievance filed at step one
BThe award issued after the hearing
CThe contract signed by both sides
DThe charter granted to the local
Answer & Solution
Correct answer: B. The award issued after the hearing
1. The arbitrator first reviews the grievance at a hearing where both sides put their case.
2. The decision that follows is set down in a document called the award.
3. The grievance is the complaint that started the process, so it cannot also be the decision that ends it.
4. The contract is the agreement the grievance was filed under rather than the ruling on it.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 8 "Managing Human Resources and Labor Relations", section Grievance Handling and Arbitration_
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