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If a grievance is not resolved at step three of the procedure, what may either party request?
AThat the plant be closed until the dispute is settled
BThat the employee be transferred to another facility
CThat the labor agreement be cancelled immediately
DThat a neutral third party hear and decide the case
Answer & Solution
Correct answer: D. That a neutral third party hear and decide the case
1. A grievance procedure normally runs to three or four steps.
2. Step one is the employee's presentation to the supervisor, often with a union steward present.
3. Steps two and three widen the meeting to include union officials and higher management.
4. If step three still fails, either party can ask for an arbitrator, who is a neutral third party.
5. The arbitrator hears the grievance and decides it, and that decision binds both sides.
6. Closing the plant and cancelling the agreement are not remedies available for a single grievance, so options A and C are far out of proportion to the dispute.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 8 "Managing Human Resources and Labor Relations", section 8.8 Managing Grievances and Conflicts_
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