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How does a typical grievance procedure begin?
AAn arbitrator is chosen by both of the parties
BThe union calls a strike at the affected plant
CThe employee presents it to the supervisor
DThe plant manager suspends the employee
Answer & Solution
Correct answer: C. The employee presents it to the supervisor
1. The grievance procedure starts at the lowest level and moves upward only if it has to.
2. The employee presents the grievance to the supervisor, either in person or in writing.
3. Arbitration is the last step rather than the first, so option A jumps to the end of the procedure.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 8 "Managing Human Resources and Labor Relations", section Grievance Handling and Arbitration_
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