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What does the third phase of the labor relations process mainly involve?
ASigning authorization cards to show interest in a union
BHandling worker grievances and workforce problems daily
CChoosing the chief spokesperson for each bargaining team
DDeciding whether to call a strike at a critical plant
Answer & Solution
Correct answer: B. Handling worker grievances and workforce problems daily
1. The third phase is the daily administration of the labor agreement once it exists.
2. That work runs primarily through handling worker grievances.
3. It also covers other workforce management problems needing interaction between managers and union officials.
4. Authorization cards belong to phase one and choosing a spokesperson belongs to phase two, so both options describe earlier stages.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 8 "Managing Human Resources and Labor Relations", section 8.7 The Labor Relations Process_
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