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The labor relations process runs through which three phases, in order?
ARecruiting, selecting, and training the union members
BBargaining, striking, and finally locking out the staff
CArbitration, conciliation, and mediation of disputes
DOrganizing, negotiating, and administering the agreement
Answer & Solution
Correct answer: D. Organizing, negotiating, and administering the agreement
1. In the first phase a group of workers forms a union or an established union organizes them.
2. In the second phase the two sides negotiate a labor agreement, which is collective bargaining.
3. In the third phase the agreement is administered day by day.
4. Strikes and lockouts are pressure tactics that may or may not occur, so they are not phases of the process itself.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 8 "Managing Human Resources and Labor Relations", section 8.7 The Labor Relations Process_
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