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On a behavior-based rating scale for appraisal where 9 is the highest score, what does a rating of 1 signify?
APerformance that meets every standard set for the job
BPerformance that is average for the whole work group
CPerformance that is very poor to unacceptable
DPerformance that cannot be measured this period
Answer & Solution
Correct answer: C. Performance that is very poor to unacceptable
1. A behavior-based rating scale describes an actual job behavior at each point on the scale.
2. The top of the scale is 9, which stands for outstanding job behavior and performance.
3. The bottom of the scale is 1, which is viewed as very poor to unacceptable.
4. Because the scale runs from 1 to 9, the midpoint rather than the bottom would represent average performance, which rules out option B.
5. Meeting every standard would sit near the top of such a scale, not at its floor, so option A inverts the direction.
6. A rating of 1 is still a measurement, so option D confuses a low score with the absence of a score.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 8 "Managing Human Resources and Labor Relations", section 8.5 Performance Planning and Evaluation_
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