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Which action opens the performance planning and appraisal process?
AThe employee files a grievance with the supervisor
BThe manager establishes the performance standards
CThe supervisor awards a pay raise for good work
DThe employee is placed on an improvement plan
Answer & Solution
Correct answer: B. The manager establishes the performance standards
1. The manager first establishes the performance standards that the job carries.
2. The employee then works to meet those standards and expectations.
3. Evaluation, reward decisions, and any improvement plan all come later, because none of them is possible until a standard exists to measure against.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 8 "Managing Human Resources and Labor Relations", section 8.5 Performance Planning and Evaluation_
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