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An increasingly diversified and multicultural workforce places increased emphasis on what?
ALonger production runs and lower unit costs
BStricter rules on overtime and shift working
CCommunication and cultural understanding
DTighter control of raw material purchasing
Answer & Solution
Correct answer: C. Communication and cultural understanding
1. A workforce that is more diversified and multicultural brings together people with different backgrounds and expectations.
2. Working well across those differences depends on communication and cultural understanding.
3. Production runs and purchasing controls are operations matters and are unaffected by the cultural mix of the staff.
4. Overtime rules are a scheduling matter rather than a response to diversity.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 8 "Managing Human Resources and Labor Relations", section Introduction_
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