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RRB JE Financial Regulators — practice questions

Explore 8 free Financial Regulators questions in RRB JE Banking Awareness. Open each question or exercise to read its content, reference answers and available explanation.

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Financial Regulators questions and exercises with answers

Showing questions 1–8 of 8.

Worked practice questions

Match each rule to its number

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Matching pairs
  1. Left
    IO experience
    Right
    Seven years minimum
  2. Left
    Deputy experience
    Right
    Five years minimum
  3. Left
    Minimum tenure
    Right
    Three years fixed
  4. Left
    Maximum tenure
    Right
    Five years in all
  5. Left
    Age ceiling
    Right
    Seventy years of age
  6. Left
    Decision deadline
    Right
    Thirty days to reply
Instructions
Tap a rule on the left, then tap its figure.
_Source: Reserve Bank of India (Commercial Banks - Internal Ombudsman) Directions, 2026_

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True or false about the ombudsman

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Questions
  1. Statement is true
    No
    Statement
    The office takes complaints straight from the public.
  2. Statement is true
    Yes
    Statement
    Every bank must appoint at least one ombudsman.
  3. Statement is true
    No
    Statement
    A deputy may serve two entities at once.
  4. Statement is true
    Yes
    Statement
    The appointment is contractual, not permanent.
  5. Statement is true
    No
    Statement
    Internal audit may judge the decisions taken.
  6. Statement is true
    Yes
    Statement
    Staff pay disputes are outside the purview.
Instructions
Decide whether each statement is true or false.
_Source: Reserve Bank of India (Commercial Banks - Internal Ombudsman) Directions, 2026_

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Order a complaint's journey

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Steps
  1. Customer complains to bank
  2. Bank examines the complaint
  3. Bank rejects it in part
  4. Case escalates to the ombudsman
  5. Reasoned decision recorded
  6. Customer told of RBI Ombudsman
Instructions
Tap the steps in the order they happen.
_Source: Reserve Bank of India (Commercial Banks - Internal Ombudsman) Directions, 2026_

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