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How do retail stores use point-of-sale terminals to improve operations?
AThey track stock, flag reorders, and show what sells
BThey design the products the store will stock next year
CThey negotiate the wages paid to the sales assistants
DThey forecast the weather at each of the store sites
Answer & Solution
Correct answer: A. They track stock, flag reorders, and show what sells
1. Nonmanufacturing firms use automation to improve customer service and productivity too.
2. Retail stores use point-of-sale terminals that track inventories.
3. Those terminals identify items that need to be reordered.
4. They also tell which products are selling well, which feeds directly into buying decisions.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 10 "Achieving World-Class Operations Management", section Technology and Automation at Your Service_
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