BBA Operations Achieving World-Class Operations Management — practice questions
120 free MCQs with worked solutions. Tap any question for the answer + explanation, or practice them all in the app.
Practice BBA Operations Achieving World-Class Operations Management in the app →Turning inputs such as raw materials and capital into products and services is known as what?Which four items are named as the inputs to production?Managing and supervising the conversion of inputs into outputs is the role of which function?Roughly what share of a firm's assets do operations managers control?With which other divisions do operations managers work closely?Production and operations management involves three main types of decisions. Which set names them?Which questions are settled at the production planning stage?On what does decision-making focus at the production control stage?What is the focus of the third and final stage of operations management?How do the three types of operations decisions relate to one another in practice?What does production planning allow a firm to do?Why is good production planning difficult to carry out?Long-term production planning has a time frame of three to five years. What does it focus on?Medium-term production planning covers about two years. Which decisions does it concern?What does short-term production planning, within a one-year frame, actually do?Which four decisions must be made in production planning?How can making operating decisions with customer satisfaction in mind help a service company?The way a good or service is created is known as what?In general, there are three types of production. Which set names them?Manufacturing many identical goods at once is known as what?Where does the emphasis lie in mass production?On which three features does mass production rely most heavily?In which approach are goods mass-produced up to a point and then tailored to individual customers?What distinguishes customization from mass customization?A manufacturing firm that produces goods in response to customer orders is called what?A print shop handles newsletters, brochures, stationery, and reports, each varying in quantity, ink, and paperWhy is a doctor's treatment plan given as an example of a customized service?Besides the type of production, operations managers classify production processes in which two further ways?Bauxite is processed to extract aluminium from it. Which conversion process is at work?An airplane is created by putting thousands of parts together. Which conversion process does this illustrate?In a tax preparation service, what role does the customer play in the transformation process?A production run that lasts days, weeks, or months without equipment shutdowns is known as what?Which two advantages does a continuous process bring?Which process uses short production runs to make batches of different products?Which type of process do most service firms rely on, and why?How does a hospital fit the model of converting inputs into outputs?What does the location of a production facility affect?Why are mistakes made at the site selection stage so expensive?Which resources must executives assess for each site under consideration?Shipping raw materials and finished goods can account for what share of a manufacturer's total cost?Why do mining companies, oil refiners, paper mills, and food processors locate close to their sources?Why can payroll costs vary widely from one location to another?Besides the cost of labor, which feature of the local workforce is a point to consider in many industries?How can locating a factory or service center close to customers help a firm?Why might a business with several facilities consider how far apart to spread them?Why is an area with a strong existing manufacturing base attractive to a new plant?Which incentive is the most common one used by localities to attract a production facility?Which financial reason is given for considering a foreign production location?Once the site has been chosen, what is the goal in designing the facility?Why must a service organization weigh layout differently from a factory?Which set names the three main types of facility layout?In which layout are all workers performing similar tasks grouped together?A manufacturer of custom machinery makes small numbers of many different products on general-purpose machines.In a product layout, how are the workstations or departments arranged?Which producers usually use a product layout?In a fixed-position layout, what stays still and what moves?Which products are typically produced using a fixed-position layout?Which services commonly use a fixed-position layout?What is a work cell in cellular manufacturing?How many workers are usually in a manufacturing work cell, and how are they trained?What is the goal of arranging production into work cells?In many industries, the cost of materials and supplies used in production amounts to what share of sales revenA list of the items and the number of each required to make a product is called what?The process of buying production inputs from various sources is known as what?A firm decides whether to produce its own components or to buy them from outside. What is this decision calledWhy is buying standard items such as screws, bolts, rivets, and nails usually preferred to making them?Purchasing items from an outside source instead of making them internally is called what?In which circumstance may a firm decide to produce all parts internally?Why does a firm that buys production materials outside need reliable suppliers?What is the second danger, besides late delivery, in buying production materials from outside?A firm's inventory is best described as what?What are the advantages of holding large inventories?What are the drawbacks of holding large inventories?What does inventory management involve?What is the goal of inventory management?What can poor inventory management lead to?Which three costs must a manager measure to find the best inventory level?A continuously updated list of inventory levels, orders, sales, and receipts is known as what?Which computerized system uses a master schedule to put materials, labor, and equipment in the right places, aOn what is the master schedule used by an MRP system based?How does manufacturing resource planning II expand on MRP?What can an MRPII system produce for management?How does enterprise resource planning go beyond MRP and MRPII?The entire sequence of securing inputs, producing goods, and delivering them to customers is known as what?What does supply-chain management focus on?What is described as a critical element of effective supply-chain management?How did the relationship between purchasers and suppliers work in the past?Why do companies need contingency plans for their supply chains?The process of purchasing supplies and materials online is known as what?How does a reverse auction work?What is the risk in using reverse auctions for critical production materials?Two trading partners exchange information electronically over a linked system or the internet. What is this caWhich advantages come from exchanging information with suppliers electronically?How is blockchain technology described in relation to transactions?What are suppliers now expected to contribute beyond delivering parts?The coordination of materials, equipment, and human resources to achieve production efficiency is called what?Which two activities are the key aspects of production control?Setting out the sequence of machines and operations a product moves through from start to finish is known as wOn what does the routing of work through a facility depend?Which routing tool uses simple icons to map the flow of materials and information from suppliers to customers?What does value-stream mapping help a production manager identify?Specifying and controlling the time required for each step in production is known as what?Which of the following are given as examples of simple scheduling?Which three tools are commonly used for scheduling complex situations?What is a Gantt chart?Under which conditions are Gantt charts most helpful?What are the two biggest shortcomings of Gantt charts?What does a manager do first when applying the critical path method to a project?In a critical path method network, what is the critical path?What happens if a task lying on the critical path is not completed on time?In the house-building network, how long does the foundation take and how long does the frame take?In the house-building network, what is the fastest possible time in which the house can be built?Why will a short delay in installing appliances or in roofing not hold up construction of the house?In what important respect does PERT differ from the critical path method?Which three time estimates does PERT assign to each activity?When were the critical path method and PERT developed?How is quality defined in operations management?How does the manufacturer's view of quality differ from the consumer's view?What does quality control involve?What was Deming's central contribution to quality thinking?