alleryStart learning →Human relations skills are used to accomplish goals through which means?
AThe technology a firm has installed
BThe human resources a firm employs
CThe capital a firm can raise cheaply
DThe market data a firm has gathered
Answer & Solution
Correct answer: B. The human resources a firm employs
1. Human relations skills are the interpersonal skills managers use to accomplish goals through the use of human resources.
2. The set includes understanding human behavior, communicating effectively, and motivating individuals to accomplish their objectives.
3. Giving positive feedback and showing a willingness to empower subordinates are further examples.
4. Technology, capital, and market data are resources of other kinds, so none of them is the means named in the definition.
5. A manager with little or no people skills can end up alienating employees.
_Source: OpenStax Introduction to Business (CC BY 4.0), Ch 6 "Management and Leadership in Today's Organizations", section 6.7 Managerial Skills_
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