Cheque book and locker facilities must be offered to the visually:
- Chastened
- Cherished
- Challenged
- Chartered
Show answer and solution
Correct answer: C. Challenged
1. The list covers ATM, net banking, loans and cards too.
2. No discrimination is permitted.
3. The facilities must reach visually challenged customers.
_Source: Reserve Bank of India (Commercial Banks - Responsible Business Conduct) Directions, 2025_