CSEET (CS Entrance) Management and Leadership — practice questions — page 2

1. Whether a decision is programmed or nonprogrammed, managers typically follow five steps. 2. The first step is to recognize or define the problem or opportunity. 3. Gathering information to identify alternative solutions is the second step, so it cannot come first. 4. Putting the chosen alternative into action is the fourth step and gathering feedback is the fifth. 5. Managers who focus only on problems and miss new opportunities may lose competitive advantage to other firms. _Source: OpenStax Introduction to Business (CC BY 4.0), Ch 6 "Management and Leadership in Today's Organizations", section 6.6 Managerial Roles_

1. A skill is the ability to do something proficiently. 2. Managerial skills fall into three basic categories: technical, human relations, and conceptual. 3. The degree to which each is used depends on the level of the manager's position. 4. Financial and marketing are business functions rather than skill categories, so that option does not fit. _Source: OpenStax Introduction to Business (CC BY 4.0), Ch 6 "Management and Leadership in Today's Organizations", section 6.7 Managerial Skills_

1. Technical skills are specialized areas of knowledge and expertise together with the ability to apply that knowledge. 2. Preparing a financial statement, programming a computer, designing an office building, and analyzing market research are all given as examples. 3. These skills matter most for supervisory managers, who work closely with the employees producing the goods and services. 4. Conceptual and human relations skills concern the whole organization and the handling of people, so neither covers these examples. _Source: OpenStax Introduction to Business (CC BY 4.0), Ch 6 "Management and Leadership in Today's Organizations", section 6.7 Managerial Skills_