According to Jennifer Wiley's findings, what can professional expertise in a field create?
AA sudden insight
BA mental set
CCollective impact
DLateral thinking
Answer & Solution
Correct answer: B. A mental set
1. Researcher Jennifer Wiley studied expertise in the late 1990s.
2. She found that professional expertise can create a mental set.
3. This may lead to fixation, a rigid clinging to the set.
_Source: Wikipedia, Problem solving, section Mental set_
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