The steps of responding in active listening are paraphrase, clarify and:
AContradict
BInterrupt
CSummarize
DAdvise
Answer & Solution
Correct answer: C. Summarize
1. Active listening has three basic steps for responding.
2. First, paraphrase what one believes was said in one's own words.
3. Second, clarify by asking questions.
4. Third, summarize the main points and intent of the message.
**Why not the others:** Contradicting, interrupting and advising are not steps of responding in this model.
_Source: Wikipedia, "Active listening", section "Responding" (revision 1373877374)_
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