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Active listening mainly promotes trust and reduces:

AMutual respect
BAttention to detail
CSpeaker's confidence
DMisunderstandings
Answer & Solution
Correct answer: D. Misunderstandings
1. Active listening is intentional engagement with communication. 2. Research shows it promotes trust. 3. It also reduces misunderstandings. **Why not the others:** Active listening raises mutual respect, attention to detail and the speaker's confidence, rather than reducing them. _Source: Wikipedia, "Active listening", section "introduction" (revision 1373877374)_
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