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The first step of that eight-step model is to establish a sense of:
AOrdering
BOpenness
CUrgency
DOwnership
Answer & Solution
Correct answer: C. Urgency
1. A narrative explains why change is needed.
2. Diagnostic data often supports it.
3. It is a sense of urgency.
_Source: OpenStax Principles of Management, Chapter 10, Organizational Structure and Change._
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