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The final phase of that model, reinforcing the new norms, is called:
ARebooting
BReporting
CRerouting
DRefreezing
Answer & Solution
Correct answer: D. Refreezing
1. Leaders adjust resources and policies to fit.
2. The new way is locked in.
3. It is refreezing.
_Source: OpenStax Principles of Management, Chapter 10, Organizational Structure and Change._
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