alleryWhich is NOT a step in the consumer dispute redressal process?
AFiling complaint with the appropriate forum
BHearing and examining evidence
COrder and execution
DIssuing a press release in newspapers
Answer & Solution
Correct answer: D. Issuing a press release in newspapers
1. The redressal sequence is: file complaint → admit → notice to opposite party → hearing → order → execution.
2. Public press releases are not a formal step; the proceedings are quasi-judicial.
3. Hence (C) is NOT part of the process.
4. Other options are mandatory steps.
_Source: Maharashtra Balbharati Std XII OCM, Ch 8 "Consumer Protection", §8.4 ¶§8.4_
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