The service activity in the value chain involves
APost-sale product support
BRunning ad campaigns
CDesigning the plant
DSelecting suppliers
Answer & Solution
Correct answer: A. Post-sale product support
Service covers all activities needed to keep the product working effectively for the buyer after delivery.
Keep practising Resource-Based View
Browse all Resource-Based View questions for CA Inter, or explore more Strategic Management topics.
Related questions
Summing value added at every link of an industry chain yieldsValue chain analysis examines how activities contribute to customer value andRBV says management's key task is to organise resources forA criticism of RBV is that finding a resource meeting all VRIN criteria isSWOT is often used alongside which environmental scanning framework?SVOR stands for strengths, opportunities, risks andSOAR is inspired bySOAR as an alternative to SWOT stands for strengths, opportunities,