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NALA Certified Paralegal Dispute Resolution — practice questions

Explore 28 free Dispute Resolution questions in NALA Certified Paralegal Law. Open each question or exercise to read its content, reference answers and available explanation.

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Dispute Resolution questions and exercises with answers

Showing questions 1–28 of 28.

Negotiation, mediation and arbitration are together known as alternative dispute:Read the answer and worked solution →Negotiation becomes necessary when two parties hold preferences that are:Read the answer and worked solution →A party with high concern for itself and low concern for the other adopts a style that is:Read the answer and worked solution →A party with high concern for both sides adopts a style that is:Read the answer and worked solution →A party with low concern for itself and for the other side is likely to be:Read the answer and worked solution →A party with low self-concern and high concern for the other side ends up:Read the answer and worked solution →A national policy favouring arbitration is set out in the Federal Arbitration:Read the answer and worked solution →Dispute resolution using an impartial third party to help settle matters is:Read the answer and worked solution →The person acting as that impartial third party must have been:Read the answer and worked solution →Rather than reconstructing the past, mediation is distinguished by focusing on:Read the answer and worked solution →Because court proceedings become public record, mediation offers the advantage of:Read the answer and worked solution →An energy corporation that cut dispute costs with an internal mediation programme was:Read the answer and worked solution →Online mediation services are described by the term:Read the answer and worked solution →The company using online mediation for a huge volume of disputes is:Read the answer and worked solution →A private process where a third party decides after hearing evidence and argument is:Read the answer and worked solution →When the arbitrator's decision is final, the arbitration is described as:Read the answer and worked solution →The first procedural step when parties enter arbitration is deciding the number of:Read the answer and worked solution →Because arbitration is less formal than court, the evidence phase typically goes:Read the answer and worked solution →An award in which the arbitrator simply states the decision is called a bare:Read the answer and worked solution →A questionnaire assessing a person's approach to conflict is the Thomas-Kilmann Conflict Mode:Read the answer and worked solution →Catch the ADR methodsRead the answer and worked solution →Pop the negotiation stylesRead the answer and worked solution →Run the dispute gatesRead the answer and worked solution →Slice the dispute wordsRead the answer and worked solution →Mediation or arbitrationRead the answer and worked solution →Sort the dispute wordsRead the answer and worked solution →Type the numberRead the answer and worked solution →Disputes bingoRead the answer and worked solution →

Worked practice questions

Negotiation, mediation and arbitration are together known as alternative dispute:

  1. Resolution
  2. Registration
  3. Restoration
  4. Reservation
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Correct answer: A. Resolution

1. All three avoid a full court case. 2. Each aims to settle the disagreement another way. 3. Together they are alternative dispute resolution. _Source: OpenStax Business Law I Essentials 2e, Chapter 2, Disputes and Dispute Settlement._

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Negotiation becomes necessary when two parties hold preferences that are:

  1. Non-identical
  2. Non-numerical
  3. Non-negotiable
  4. Non-notarised
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Correct answer: A. Non-identical

1. Complete agreement would leave nothing to discuss. 2. A gap between the parties is what starts the process. 3. So their preferences are non-identical. _Source: OpenStax Business Law I Essentials 2e, Chapter 2, Disputes and Dispute Settlement._

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A party with high concern for itself and low concern for the other adopts a style that is:

  1. Filtering
  2. Forcing
  3. Framing
  4. Fielding
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Correct answer: B. Forcing

1. Only its own desired outcomes are considered. 2. The approach is competitive rather than cooperative. 3. That style is forcing. _Source: OpenStax Business Law I Essentials 2e, Chapter 2, Disputes and Dispute Settlement._

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More Law topics

ArbitrationJudicial ServicesLawLegal Studies